Adobe Connect is a web conferencing tool that can be used to conduct online seminars and meetings.

For detailed instructions on how to use Adobe Connect, please refer to this Youtube playlist.

Obtaining an account

To request an Adobe Connect account, please send an email to with the users' full name and netID.

Only the instructor needs to have us create an account. Students will be added automatically by Sakai or Moodle the first time they use a conference.

Although Adobe Connect accounts look like Rutgers email addresses, they aren't. They have their own passwords, which you can set through the Adobe Connect administrative screen.

All requests will receive a confirmation email, and will be completed within 24-72 hrs.

Support for Adobe Connect

Rutgers has contracted a third-party (Clarix) to provide support for Adobe Connect issues. They can be reached by phone at (585) 899-5300, option 3 between the hours of 8:30am-5:30pm or by email at

Clarix also offers free weekly online trainings every Monday.

Visit to see what training sessions are available.

In addition to Clarix support, Adobe provides 24/7 support. You can find out more information at or by calling (800) 422-3623. For additional documentation and tutorial videos on Adobe Connect's many features, please refer to

There are many other tutorials that can be found at

Logging in

To log into the service, enter your assigned Adobe Connect username and password into the space provided. If you would like to request an account, please email us at or give us a call at 848.445.8721.

Creating a Meeting

To create a meeting, assign the room a name in the Name field and click on the Create room button.

Joining a Meeting

As an instructor

Once a meeting has been created, select it under the Meetings section and click Select meeting. This will change the top of the page to reflect the desired meeting.

After selecting a meeting, two options will open at the top of the page. To view the meeting through a student's view, select the Enter currently selected meeting as a student in a new window option. To host the meeting, select the Enter currently selected meeting as a host in a new window option.

As a student

To join an Adobe Connect meeting, select the Adobe Connect link on the left-hand toolbar of the course site. On the new page, select the option Enter the currently selected meeting as a student in a new window. This will open a new window with the conference in-progress.

Viewing participants

To see who is currently in the meeting, users can check the Attendees window that is located by default in the center of the right portion of the display. Each person is placed in one of three categories depending on their role: Hosts, Presenters, and Participants.

Sharing the screen

One of the many features of Adobe Connect is the ability to share the host's screen with other participants. To share the screen, select the Share My Screen option, usually located in the center portion of the Adobe Connect window.

Adobe Connect will then ask what the host would like to share: the Desktop, Applications, or Windows. Select the appropriate option, and click on the Share button. If the host has multiple monitors, Adobe Connect will also ask which display to show.

Note: This may slow down some processes on the host's computer due to live streaming/rendering.

Sharing Documents and Whiteboards

Adobe Connect also allows the host to share documents, lessons, and whiteboards live with participants. To access this feature from the Adobe Connect top-level screen, select the drop-down menu next to the Share My Screen window and select the appropriate option.

If you would like to switch to a document or whiteboard directly from a shared window, select the Pod Options icon located in the upper-right of the Share Screen Dock and select the desired option.

Using Chat

Adobe Connect features a Chat function that users can use to communicate to one another (using an instant messenger) via text. This window is normally located in the bottom-right of the display, but can also be moved with alternate layouts.

To send a message, select the Chat field and type the message to be sent. After you are finished typing, click on the Send icon located to the right of the message field, or use the hotkey shortcut Enter on the keyboard, to send the message.

2015 September 16