Frequently Asked Questions

I get a blank page with a dialog box saying Install On Demand (for IE) or Click to Install Plugin (for Firefox) when I run the Handbook, what do I do?
You did not install Java Virtual Machine on your system. Do NOT install the plugin requested by either IE or Firefox, click cancel and close the page. To install Java, click Java Standard Edition from the website, look for Java Runtime Environment (JRE) 5.0 or newer. Follow Sun's onsite instructions to install Java Runtime Environment, try running the Handbook after the installation.

When I access the Load, Save or Run function, nothing happens.
You did not save the policy file or save it to the correct location.
Click and save the Java Policy File to the user.home\.java.policy. Where user.home refers to the value of the system property named "user.home", which specifies the user's home directory. For example, if the user logged on as John, save the file into C:\Documents and Settings\John\.java.policy
Restart the computer so Windows can load the new security settings. Note that the file has two periods, one before and after 'java'.

How do I install the e-Handbook?
The e-Handbook does not require any form of installation since it is run in the Java Virtual Machine. Simply Click and save the e-Handbook into your computer, and unzip the entire program to any location desirable.

How do I run the e- Handbook?
Locate the directory where you unzipped the e-Handbook, look for the file 'index.html' within the 'gui' directory. Run the html file with your favorite browser.

I get a blank page with a X, and on the left hand corner says 'Applet gui/e-HandbookMainFrame Notinited.' or 'Loading Java Applet Failed.'
One or more files of the e-Handbook were moved or altered, download the e-Handbook again, unzip and run.

Internet Explorer has restricted this file from showing active content...What do I do?
Internet Explorer simply tries to protect every user from harmful scripts by blocking them. Click the yellow bar and select "Allow Blocked Content...," when the security warning pops up, click yes to start the Handbook.